Log in to your Lowe's PreLoad app. You can log in using your mobile app or through your desktop. To learn how to log in, click Here.
To Update Your Email:
1. Please contact Support at email@example.com and request an 'Email Update'. Please provide the cardholder name, corresponding company name, and new email address.
To Update Your Phone Number:
1. Log-in to your Lowe's PreLoad account through your desktop: lowespreload.com or through your mobile app.
2. Select SETTINGS from the menu bar.
2. Select Change Phone Number.
3. Input your new phone number and select Submit.
4. A pop-up will appear confirming your password update. Select OK.
Your phone number has now been updated.
*If your phone number did not update successfully please contact firstname.lastname@example.org